Course description
Internal training on the GenDx Demonstration procedure, GenDx Discount agreement procedure, and Communication regarding software licenses.
In this training you will learn
GenDx Demonstration Procedure
- Responsibilities of the Sales & Application team when organizing a demonstration
- How to request demo materials (reagents/other supplies) and communication channels in the context of demonstration
GenDx Discount Agreement Procedure
- Important steps from creating a discount proposal to finalizing a discount agreement with a customer
- Who to ask for approval in case of high discount requests and where to save and update discount agreements
Communication regarding Software Licenses
- General information concerning software licenses for customers
- Internal and external communication regarding trial and non-trial (subscription) licenses, license entries and extensions
